We collect information to provide and improve our services. The types of information we collect include:

• Personal Information: Name, email address, billing information, and company details provided during account creation or subscription purchase.
• Usage Data: Information about how you interact with our platform, including search queries, reports accessed, and features used.
• Device Information: Information about the device and browser you use to access our services, including IP address, browser type, and operating system.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience on our platform and collect information about usage patterns.

We use the information we collect for the following purposes:

• Providing and maintaining our services, including processing transactions and generating requested reports.
• Improving and personalizing your experience on our platform.
• Communicating with you about your account, updates to our services, and responding to your inquiries.
• Sending you marketing communications about new features or offerings that may be of interest to you (with your consent).
• Monitoring and analyzing usage patterns to enhance platform security and performance.
• Detecting and preventing fraudulent activity or unauthorized access.

We may share your information in the following circumstances:

• Service Providers: We work with trusted third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support. These providers are contractually obligated to use your information only to provide services to us.
• Compliance with Laws: We may disclose your information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.
• Business Transfers: If Factss.io is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Protection of Rights: We may disclose information to protect the rights, property, or safety of Factss.io, our users, or others.

We do not sell your personal information to third parties for their marketing purposes.

We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, or alteration. These measures include:

• Encryption of sensitive data in transit and at rest.
• Regular security audits and vulnerability assessments.
• Restricted access to personal information to employees who need it to perform their job functions.
• Regular updates to our security practices to address new threats.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information in certain circumstances.
• Restriction: You can request that we restrict the processing of your information in certain circumstances.
• Data Portability: You can request a copy of your information in a structured, commonly used, and machine-readable format.
• Objection: You can object to our processing of your information in certain circumstances.

To exercise any of these rights, please contact us at privacy@factss.io. We will respond to your request within 30 days.

We use cookies and similar tracking technologies to collect information about your browsing activities on our website. These technologies help us analyze website traffic, customize content, and improve your experience.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until you delete them or they expire).

For more information about our use of cookies, please see our Cookie Policy.

Our services are not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@factss.io.

We operate globally and may transfer your information to countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we take appropriate safeguards to ensure your information remains protected.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about our data practices.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: privacy@factss.io

Postal Address: Factss, Inc.
123 Tech Plaza, Suite 500
San Francisco, CA 94103